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Metrohm Service Agreements – Simple and flexible

With regular service and maintenance, you can rely on the performance of your Metrohm system for many years. Choose between Standard, Standard Enhanced or Prime agreements.

Standard

  • Preventative maintenance visit
  • Maintenance Consumables Included
  • Metrohm Advanced Dosing Test*
  • Performance Verification*
  • Priority Service
  • Reduced breakdown rates
  • Service report
  • Certified calibration documents
  • Basic system support
  • Select which month the service takes place

Standard Enhanced

  • Preventative maintenance visit
  • Maintenance Consumables Included
  • Metrohm Advanced Dosing Test*
  • Performance Verification*
  • Priority Service
  • 2 Emergency repairs
  • 15% discount on parts required for repair
  • Service report
  • Certified calibration documents
  • Enhanced system support
  • Select which week the service takes place
  • 5% discount on Lab Angels Method Development

Prime

  • Preventative maintenance visit
  • Maintenance Consumables Included
  • Metrohm Advanced Dosing Test*
  • Performance Verification*
  • Priority Service
  • Unlimited emergency repairs
  • Parts required for repair included
  • Training day at Metrohm HQ
  • Service report
  • Certified calibration documents
  • Premier system support
  • Select which day the service takes place
  • 10% discount on Lab Angels Method Development
  • Guaranteed response times

*Subject to additional fee

Download: Standard agreement information

Download: Standard Enhanced agreement information

Download: Prime agreement information

Optional add-on services:

  • Remote Support
    Support using PC to PC remote tools
  • Application Support
    Start-up method development, troubleshooting advice, method optimisation
  • Training
    We take you on a continuous journey with various training programs

What do our customers say about Metrohm Service?

Contact us for more information on Metrohm Service Agreements

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